International Travel House

Critical Selling Skills

HYBRID Training Module (Majority Sessions Offline)

Objectives

4 verticals into one and wants to train its sales team to take the organisation to the next level

Business Travel Management

Car Rentals

Meetings & Events

Leisure Travel

Understanding the Need for Sales Training
*As discussed this section shall contain a questionnaire to assess the program attendees’ prior knowledge of sales before starting the training modules.

Tentative Program Outline

Professional Selling Skills

The Sales Process Flowchart

Presales preparation

Approaching different types of customers

Recognizing customers needs using the BOCA method

Handling objections

Closing deals

Negotiation Skills

Technical Skills

Sales Discipline

Sales Process

Science of Sales

Three Main Components

Attitude

Belief in yourself and your product/service

The โ€œThoughts to Outcomeโ€ process

Attitudes to selling as a career

Knowledge

Understanding organization

Understanding product/service

Understanding the market and its dynamics

Skills

Communication skills

Presentation Skills

Listening Skills for a sales person

Method

Hybrid Training Module

Program Duration & Format

The Program is planned to be a continuous one, spanning 12 months.

First 6 Months: Developing Professional Skills

Next 6 Months: Working on the 3 Main Components of Sales (Attitude, Knowledge & Skills)

Program Takeaways

Better understanding and application of Behaviours.

Better display of team interaction skills.

More confident an approach towards people in the team.

Better communication styles.

Better attitude at work/personal situations.

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