Effective Communication Skills
11th – 12th September 2023
10:00hrs to 18:00hrs
Welcome Participants!
Session Objectives
Communicate clearly and powerfully on paper.
Create the right words and phrases.
Present even the most complex material in easy to understand language.
Master the 7C’s of convincing business writing.
Cut writing time by 30-40 percent with timesavers.
Drive the message home with power and style – and get the results you need!
Course Content
Basic writing skills
Business writing for your audience
Key principles of professional business writing
Organizing and structuring your business writing
Effective sentences and paragraphs
Keys to conveying credibility and professionalism
E-mail Writing
The rule of E-mail etiquette.
Composing clear, to-the-point messages.
Writing attention getting e-mail.
Report writing
Features of reports.
Types of reports.
Methodology of report writing.
Business letter and reports
The memo format.
Avoiding the most commonly made errors in letters and memos.
Steps to plan a letter.
Handling enquiries and letters of complaints and adjustments.
Discussing persuasive messages.
Program Takeaways
Live Training Communication
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Feedback Form
Assignment
Gallery
will be activated after training completion
will be activated after training completion
Other Training Interventions