CFCL

Effective Communication Skills

11th – 12th September 2023

10:00hrs to 18:00hrs

Welcome Participants!

Get ready to take the world with good communication.

Session Objectives

Communicate clearly and powerfully on paper.

Create the right words and phrases.

Present even the most complex material in easy to understand language.

Master the 7C’s of convincing business writing.

Cut writing time by 30-40 percent with timesavers.

Drive the message home with power and style – and get the results you need!

Course Content

Writing Skills

Basic writing skills

Business writing for your audience

Key principles of professional business writing

Organizing and structuring your business writing

Effective sentences and paragraphs

Keys to conveying credibility and professionalism

Business Communication

E-mail Writing

The rule of E-mail etiquette.

Composing clear, to-the-point messages.

Writing attention getting e-mail.

Report writing

Features of reports.

Types of reports.

Methodology of report writing.

Business Communication

Business letter and reports

The memo format.

Avoiding the most commonly made errors in letters and memos.

Steps to plan a letter.

Handling enquiries and letters of complaints and adjustments.

Discussing persuasive messages.

Program Takeaways

Enhanced professional awareness.
Qualitative edge in communication awareness.
Enhanced ability to do proactive communications.
Improvement in written communication.
Ability to do logical drafting.
Enhancement of professional threshold.

Live Training Communication

Live Interaction – Q&A and Polls –ย Anonymously Click Hereย or Scan QR Code

During the course of the training we will be utilizing this tool, you will be instructed by the conductor when you may log in and share any comments you have w.r.t the ongoing discussion and training activities. On completion of the training day, the same link can be used to document your learning.

Feedback Form

Assignment

Gallery

Gallery

will be activated after training completion

Gallery

will be activated after training completion

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